Privacy Policy
Last updated: 02/01/2026
1. Information We Collect
We collect information you provide directly, including: full name, email address, phone number, vehicle information (make, model, year, VIN, license plate), payment method details, GPS location (when using services), and profile photos. We also automatically collect device information, usage data, IP address, and app interaction analytics.
2. How We Use Your Information
Your information is used to: provide and improve our services; process transactions and payment holds; match you with nearby service providers; communicate about your account and services; personalize your experience; comply with legal obligations; prevent fraud and ensure security; and send service-related notifications.
3. Information Sharing
We share limited information with service providers to fulfill your service requests (e.g., vehicle details, location). We share payment data with our payment processors (Stripe and/or Chase Payment Solutions) to execute transactions. We do NOT sell your personal information to third parties. We may share data with law enforcement if required by law or valid legal process.
4. Data Security
We implement industry-standard security measures including TLS/SSL encryption for data in transit, encrypted storage for sensitive data at rest, PCI-DSS compliant payment processing through certified third-party processors, and regular security assessments. No method of electronic transmission is 100% secure, and we cannot guarantee absolute security.
5. Your Rights
You have the right to: access your personal information; request correction of inaccurate data; request deletion of your data; opt out of marketing communications; and export your data in a portable format. To exercise these rights, contact us at privacy@techtrust.com or through the App's settings.
6. California Privacy Rights (CCPA/CPRA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA): the right to know what personal information we collect, use, and disclose; the right to request deletion; the right to opt out of the sale or sharing of personal information (we do not sell your data); and the right to non-discrimination for exercising your privacy rights. To make a request, email privacy@techtrust.com or call our support line. We will respond within 45 days.
7. Data Retention
We retain your information for as long as your account is active, plus a reasonable period for legal, tax, and accounting purposes (typically up to 7 years for transaction records as required by IRS regulations). You can request deletion of your data at any time, subject to legal retention requirements.
8. Children's Privacy
TechTrust is not intended for use by individuals under 18 years of age. We do not knowingly collect personal information from minors. If we learn we have collected data from a minor, we will delete it promptly. If you believe a minor has provided us with personal information, please contact us at privacy@techtrust.com.
9. Third-Party Services
Our App integrates with third-party services including payment processors (Stripe, Chase), analytics providers, and notification services. These third parties have their own privacy policies. We are not responsible for the privacy practices of external services.
10. Do Not Track
Our App does not currently respond to "Do Not Track" browser signals. However, you can manage your privacy preferences through the App settings and your device's permission controls for location, notifications, and camera access.
11. Data Breach Notification
In the event of a data breach that may affect your personal information, we will notify you as required by applicable law, including Florida's Information Protection Act (Fla. Stat. § 501.171), within the timeframes mandated by law.
12. Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact us at: privacy@techtrust.com. TechTrust AutoSolutions LLC, State of Florida.